The banking industry, known to be one of the oldest businesses in the world, has witnessed a sea of change because of this technology-driven revolution. The efficient use of technology is redefining how traditional financial institutions operate, cutting across legacy silos, adoptingtechnology and in turn, offering greater value to customers in line with their changing needs and preferences. Having said that, the banking industry has always been at the center of innovation.
Tech has been at the forefront of transformation across every sector in the modern digital era. The banking industry, known to be one of the oldest businesses in the world, has witnessed a sea of change because of this technology-driven revolution. The efficient use of technology is redefining how traditional financial institutions operate, cutting across legacy silos, adopting technology and in turn, offering greater value to customers in line with their changing needs and preferences.
Having said that, the banking industry has always been at the center of innovation. From the introduction of ATMs and card-based payments, to the rise of netbanking followed by. the broad adoption of mobile-based banking, banks have continually adapted the latest innovations to redefine how customers interact with them.
